Welcome to fashiongoodstore! By using our website, you agree to abide by the following Terms and Conditions. Please read them carefully before making any purchases or using our services.
1. General Information
Company Address: RM 1602, 16/F, Lucky Centre, No.165-171 Wan Chai Road, Wan Chai, Hong Kong
Email Address: Sale@fashiongoodstore.com
These terms and conditions govern your access to and use of the fashiongoodstore.com, including all content, services, and products available on or through the website. Please note that we may update these terms periodically, so we encourage you to check back regularly.
2. Products and Pricing
fashiongoodstore offers a wide variety of shoes for men and women. All product descriptions, images, and pricing on the website are provided for informational purposes only. While we make every effort to ensure product availability, fashiongoodstore does not guarantee that the products listed will be in stock at the time of purchase.
Prices: All prices listed on our website are in USD (United States Dollars) and are exclusive of shipping fees and applicable taxes, which will be calculated at checkout.
Product Availability: Products are subject to availability. If a product is out of stock after your order is placed, you will be notified immediately, and a refund will be processed for that item.
Product Descriptions: We strive to ensure the accuracy of the product descriptions, but cannot guarantee that all images, descriptions, or other content will be free of errors. If you find discrepancies, please contact us at Sale@fashiongoodstore.com.
3. Order Process
When you place an order on our website, you are making an offer to purchase products, which fashiongoodstore may accept or reject. A contract for the purchase of the products will not be formed until your payment has been processed and your order is confirmed.
Placing an Order: To place an order, simply select the items you wish to purchase and proceed to checkout. You must provide accurate and complete information, including shipping and billing addresses, during the checkout process.
Order Confirmation: Once your order is confirmed, we will send you an order confirmation email with the details of your purchase, including a receipt.
Payment: We accept payments through credit cards, debit cards, and PayPal. Payments are processed securely and will be charged in full at the time of order placement.
Order Changes and Cancellations: If you need to make changes to your order, please contact us immediately at Sale@fashiongoodstore.com. Once an order is shipped, it cannot be changed or canceled.
4. Shipping and Delivery
We offer global shipping for all orders. Shipping costs are calculated based on your location and the weight of your order. Please ensure that all shipping details are accurate to avoid delays.
Standard Shipping: We offer standard shipping for a flat rate of $5 per order.
Free Shipping: Orders over $119.99 qualify for free standard shipping.
Processing Time: Orders will be processed within 1-3 business days after payment is confirmed.
Delivery Time: Delivery times vary depending on your location. Typically, shipments within Hong Kong take 3-5 business days, and international shipments may take 7-21 business days. Shipping times are estimated and not guaranteed.
Tracking: Once your order has shipped, you will receive an email with tracking information. You can track your order through the carrier’s website.
International Shipments: For international orders, you are responsible for any customs duties, taxes, and fees that may apply. These charges are not included in the shipping cost and must be paid by the customer upon receipt of the order.
5. Returns and Refunds
fashiongoodstore wants you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and offer refunds under the following conditions:
Return Period: Returns are accepted within 30 days from the date you receive your order.
Condition of Items: Items must be returned in new, unworn, and unused condition with original packaging and all tags attached.
Return Process: To initiate a return, please contact us at Sale@fashiongoodstore.com with your order number and reason for the return. We will provide you with detailed instructions on how to return your item.
Refunds: Once we receive your returned item, we will process your refund to the original payment method within 7-14 business days. The refund will be for the purchase price minus any shipping fees.
Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item, please return the item and place a new order for the desired product.
Non-Returnable Items: Certain items, such as sale or clearance items, may not be eligible for return. This will be clearly stated on the product page.
Return Shipping Costs: You will be responsible for the cost of return shipping unless the item is defective or the return is a result of an error on our part.
6. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. For detailed information on how we collect, use, and safeguard your data, please refer to our Privacy Policy.
Data Collection: When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details to process your order.
Data Usage: Your data is used solely for order processing, customer support, and marketing communications (if you opt-in to receive them).
Data Protection: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access or disclosure.
7. Limitation of Liability
fashiongoodstore is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, business interruption, or data loss.
Our liability is limited to the total amount paid for the products purchased on our website.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Hong Kong.
Dispute Resolution: Any disputes arising from the use of our website or these Terms and Conditions will be resolved through binding arbitration in Hong Kong.
9. Changes to Terms
We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly. Please check this page regularly for updates.